All Users

1. Overview 

This Privacy Policy explains how ShowLab App Pty Ltd (“we”, “us”, or “our”) collects, uses, and protects personal information provided by users (“you”) when using the ShowLab platform. 
By accessing or using the platform, you consent to the practices outlined below. 

2. Information We Collect 

We may collect the following types of personal and usage information: 

• Account information: name, email address, phone number, profile photo 
• Social profiles and public data: TikTok, Instagram, etc. 
• Business information: ABN, venue address, contact details 
• Collaboration history and activity 
• Technical data: device type, browser, IP address, time zone, platform usage

3. How We Use Your Information 

We use your data for purposes including: 

• To operate and manage the platform 
• To match users with relevant collaborations or opportunities 
• To communicate updates, support, and offers 
• For legal, compliance, and security purposes

4. Sharing & Disclosure 

We may share your information with:

• Other users on the platform (e.g. creators view business profiles and vice versa) 
• Third-party service providers (hosting, payment processors, analytics) 
• Law enforcement or authorities, if legally required 
  We will never sell your personal information.

5. Social Integrations 

If you link social media accounts, we may access public metrics (followers, engagement), content previews, and basic profile info to power platform features. You can disconnect integrations at any time. 

6. Cookies & Analytics

Our website and app use cookies and tracking technologies to improve performance, understand user behaviour, and tailor the experience. 

7. Data Rights

 You have the right to: 

• Access or update your personal information 
  Request deletion of your data (subject to retention laws) 
• Opt out of marketing communications 
• Lodge a complaint with the Office of the
• Australian Information Commissioner (OAIC)

8. Data Security 

We use appropriate technical and organisational measures to protect your personal data. However, no system is 100% secure. 

9. Policy Changes

 We may revise this Privacy Policy occasionally. You will be notified of material changes. Continued use of the platform indicates acceptance of the new policy. 

10. Contact Us 

For questions or concerns about privacy: info@showlabapp.com